MediQuex ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and participate in our healthcare market research programs.
1 Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data
- Name and contact information (email address, phone number)
- Company information and professional credentials
- Healthcare license numbers and state of licensure
- Medical specialty and practice information
- Any other information you voluntarily provide through forms or communications
Derivative Data
- Your IP address, browser type, and operating system
- Pages visited and referral source
- Time spent on pages and device information
- Usage patterns and interaction data
Financial Data
Financial information related to payment methods (valid credit card number, card brand, expiration date) is collected only when you purchase services or request payment. Payment processing is handled by secure third-party payment processors.
Healthcare Information
- Professional credentials and licensure status
- Clinical experience and expertise areas
- Research participation history
- Study-related responses and feedback
2 Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We use information collected about you to:
- Create and maintain your account on our platform
- Verify your professional credentials and licensure status
- Match you with appropriate research studies
- Facilitate your participation in healthcare market research studies
- Process payments for research participation
- Generate a personal profile about you so that future visits are personalized
- Increase the efficiency and operation of the Site
- Monitor and analyze usage and trends to improve your experience
- Notify you of updates to the Site or changes to our policies
- Offer new products, services, and/or recommendations to you
- Respond to your inquiries and provide customer support
- Comply with legal and regulatory requirements
3 Disclosure of Your Information
We may share your information with third parties in certain situations.
By Law or to Protect Rights
If we believe the release of information is necessary to comply with the law, enforce our Site policies, or protect the rights, property, and safety of ourselves or others, we will disclose your information when required by law or in response to lawful requests from public authorities.
Third-Party Service Providers
We may share your information with parties who perform services for us, including:
- Payment processing and financial institutions
- Data analysis and analytics providers
- Email delivery and communication services
- Web hosting and server providers
- Customer service and support providers
- Marketing and advertising partners
Business Transfers
If MediQuex is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
Research Clients
When you participate in research studies, we may share your aggregated and anonymized responses with our research clients. Your personal identifying information will not be shared with research clients without your explicit consent.
4 Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Protection Measures
- Encryption of sensitive data in transit and at rest
- Secure password protection and authentication
- Regular security audits and vulnerability assessments
- Access controls and role-based permissions
- Employee training on data protection and privacy
- Incident response procedures for data breaches
5 HIPAA Compliance
MediQuex is committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable healthcare privacy regulations. We maintain strict protocols for handling protected health information (PHI) and ensure that all healthcare data is handled securely and confidentially.
6 GDPR Compliance
For users in the European Union and other jurisdictions with similar privacy laws, MediQuex complies with the General Data Protection Regulation (GDPR) and provides the following rights:
- Right to Access: You can request access to your personal data
- Right to Rectify: You can correct inaccurate data
- Right to Erasure: You can request deletion ("right to be forgotten")
- Right to Restrict Processing: You can limit how your data is used
- Right to Data Portability: You can request your data in a portable format
- Right to Object: You can object to processing of your data
7 Cookies and Tracking Technologies
The Site may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain Site features.
8 Children's Privacy
The Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information and terminate the child's account.
9 Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.
10 Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time, subject to legal and contractual obligations to retain certain information.
11 Your Privacy Rights
You have the following rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate information
- Right to request deletion of your information
- Right to opt-out of marketing communications
- Right to request a copy of your data in a portable format
- Right to lodge a complaint with a privacy authority
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
12 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on the Site and updating the "Last Updated" date at the top of this policy.
Your continued use of the Site following the posting of revised Privacy Policy means that you accept and agree to the changes.